Terms & Conditions

The Basics in Plain English

Welcome to Banrooo! We’re happy to have you here. Before you start shopping, we need to lay down our house rules. By using our website (banrooo.com) and buying our products, you’re agreeing to these terms. Here’s a quick summary of the most important points:

  • Our Agreement: These terms are a binding contract between you and us.

  • Our Policies are Part of the Deal: Our Shipping, Returns, and Payment policies are all part of this agreement. By making a purchase, you agree to them too.

  • Be Respectful: Please use our website for shopping and don’t try to copy, resell, or break things.

  • Things Can Change: We may update these terms or our product prices from time to time.

  • We Do Our Best: We try to make sure all information on our site is accurate, but sometimes mistakes happen. We reserve the right to correct them.

Now, for the more detailed version…

1. Introduction: About These Terms

These Terms of Service (“Terms”) govern your access to and use of the Banrooo website, products, and services (collectively, the “Service”). The Service is provided by YASUDA FASHION (VIETNAM) COMPANY LIMITED (“Banrooo”, “we”, “us”, “our”).

By using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

2. Your Use of Our Website

We grant you a limited license to access and use our website for personal shopping purposes. To keep our community safe and our site running smoothly, you agree not to:

  • Sell, copy, or distribute any part of our website or its content.

  • Attempt to reverse engineer, alter, or hack the website.

  • Use our website for any illegal or fraudulent activities.

  • Remove any copyright or trademark notices.

We reserve the right to terminate your account or block your access if you violate these rules.

3. Purchasing from Banrooo

  • Product Information and Pricing: We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to cancel or refuse any orders placed for products listed at an incorrect price. All purchases are subject to availability.

  • Our Core Policies: When you make a purchase, you also agree to our other key policies, which are an integral part of these Terms. Please review them carefully:

4. Your Account and Feedback

  • User Accounts: If you create an account on our site, you are responsible for maintaining the security of your account and for all activities that occur under it.

  • Your Ideas and Suggestions: We love hearing from you! Any feedback, ideas, or suggestions you share with us become the exclusive property of Banrooo. This means we can use your ideas without providing credit or compensation to you.

5. The Important Legal Details

This section contains important limits on our liability. Please read it carefully.

  • Limitation of Liability: To the maximum extent permitted by law, Banrooo is not liable for any indirect, incidental, or consequential damages that may result from your use of our Service or products. Our total liability for any claim related to a product you purchase is limited to the amount you paid for that product.

  • Governing Law: These Terms are governed by the laws of Vietnam. Any disputes will be handled in the appropriate courts in Vietnam.

  • Changes to These Terms: We may update these Terms from time to time. When we do, we will post the new version on this page and update the “Last Updated” date. Your continued use of the website after any changes means you accept the new Terms.

  • Termination: We reserve the right to suspend or terminate the Service or your account at our discretion, at any time, with or without notice. You can also stop using our Service at any time.

6. Contact Us

Company Name: YASUDA FASHION (VIETNAM) COMPANY LIMITED

Tax Number: 0304628692

US Address: 7080 Hollywood Blvd, Suite 700, Los Angeles, CA 90028, United States

Vietnam Office: Lot Q.06~12A, Street 18, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Viet Nam

Email: contact@banrooo.com

Phone: +‪1 (310) 864-0728

Contact Form: Click here

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.