Privacy Policy

1. Introduction

Welcome to Banrooo! Your privacy is incredibly important to us. This Privacy Policy explains how YASUDA FASHION (VIETNAM) COMPANY LIMITED (operating as “Banrooo”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website (banrooo.com) and its related services (collectively, the “Service”).

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. This policy is an integral part of our Terms of Service.

2. What Information We Collect and Why

We collect information to provide and improve our Service to you. The types of information we collect are:

  • Information You Provide Directly:

    • Contact Information: Your name, email address, and phone number when you create an account, place an order, or contact us.

    • Shipping Information: Your mailing and billing addresses to fulfill your orders.

    • Payment Information: Your payment details are processed securely by our payment partners (like Stripe and PayPal). We do not store your full credit card number on our servers.

  • Information We Collect Automatically:

    • Device and Usage Data: Your IP address, browser type, device type, operating system, and how you interact with our website (pages visited, time spent). We use this to improve our website’s functionality and security.

    • Cookies and Tracking Technologies: We use cookies to remember your preferences (like your shopping cart) and to help us with marketing. For more details, see the “Cookies” section below.

3. How We Share Your Information

We do not sell your personal information for money. However, we share information with trusted partners as a necessary part of running our business:

  • Fulfillment and Shipping Partners: We share your name and shipping address with our U.S.-based third-party partners so they can produce and ship your order to you.

  • Payment Processors: We share transaction information with services like Stripe and PayPal to securely process your payments.

  • Marketing and Analytics Partners: We share data with platforms like Google Analytics and Meta (Facebook) to understand how our customers use our site and to show you relevant advertisements. You can opt out of this sharing by visiting our Do Not Sell My Information page.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or a valid request from law enforcement.

4. Cookies and Tracking Technologies

We use “cookies,” which are small data files stored on your device. Cookies help us:

  • Remember items in your shopping cart.

  • Understand your preferences for future visits.

  • Analyze traffic on our site.

  • Deliver personalized advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function correctly.

5. Your Privacy Rights

Depending on your location (for example, if you are a resident of California), you may have the following rights regarding your personal information:

  • The Right to Access: You can request a copy of the personal information we hold about you.

  • The Right to Deletion: You can ask us to delete your personal information, subject to certain legal exceptions.

  • The Right to Opt-Out: You have the right to opt out of the “sale” or “sharing” of your data for advertising purposes. You can exercise this right on our Do Not Sell My Information page.

To exercise any of these rights, please contact us at contact@banrooo.com. We will need to verify your identity before processing your request.

6. Data Security and Retention

We implement a variety of security measures, including SSL (Secure Socket Layer) technology, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

We retain your information only for as long as necessary to provide you with our Service, fulfill the purposes described in this policy, and comply with our legal obligations.

7. International Data Transfers

Our company, YASUDA FASHION (VIETNAM) COMPANY LIMITED, is based in Vietnam. When you use our Service, your information may be processed and stored in Vietnam and other countries where our servers or service providers are located. By using our Service, you consent to this transfer.

8. Children’s Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

11. Contact Us

Company Name: YASUDA FASHION (VIETNAM) COMPANY LIMITED

Tax Number: 0304628692

US Address: 7080 Hollywood Blvd, Suite 700, Los Angeles, CA 90028, United States

Vietnam Office: Lot Q.06~12A, Street 18, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Viet Nam

Email: contact@banrooo.com

Phone: +‪1 (310) 864-0728

Contact Form: Click here

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.