Payment Methods

Thank you for shopping with Banrooo. We value your trust and are committed to providing you with a secure, convenient, and hassle-free payment experience. Our Payment Policy clearly outlines the accepted payment methods, security measures, and processes in place to protect and enhance your shopping journey.

Accepted Payment Methods

Banrooo accepts the following secure payment methods, ensuring convenience, safety, and a seamless checkout experience:

  • PayPal

  • Stripe

  • Mastercard

  • Visa

  • Discover

  • American Express

Payment Security

We use secure industry-standard practices to protect your personal information. All payment transactions are processed by trusted providers like Stripe and PayPal, who handle the encryption and secure storage of your payment details. Banrooo does not directly store your full credit or debit card information on our servers.

Payment Processing and Confirmation

Payments are processed immediately upon order placement. Once your payment is successfully processed, you will receive an immediate confirmation email containing your detailed order summary, including your order number, items purchased, shipping details, and the total charged amount.

If your payment encounters an issue, such as a declined transaction, you will receive an immediate notification with clear instructions on how to rectify the issue. For continued payment errors, we advise checking your card details, ensuring sufficient funds, or contacting your banking institution directly.

Payment Authorization

By placing an order on banrooo.com, you authorize YASUDA FASHION (VIETNAM) COMPANY LIMITED to charge your chosen payment method for the total order amount.

Important: Because we are a legally registered company in Vietnam, the transaction on your bank or card statement may appear under our legal name, “YASUDA FASHION (VIETNAM) COMPANY LIMITED,” or a similar descriptor. This helps us process payments internationally and securely.

Handling Payment Errors and Double Charges

In the rare instance that a technical error results in a double charge, please contact our customer service team immediately. We are committed to promptly resolving any errors by issuing a full refund of the erroneous charge within 3–5 business days of notification.

Customer Responsibilities

Customers are responsible for ensuring the accuracy and validity of their payment information. Please double-check all details provided during checkout, including card numbers, expiration dates, and billing addresses, to avoid processing delays.

Assistance and Contact Information

If you require any assistance regarding payment methods or experience any related issues, please reach out to our dedicated support team at 

Company Name: YASUDA FASHION (VIETNAM) COMPANY LIMITED

Tax Number: 0304628692

US Address: 7080 Hollywood Blvd, Suite 700, Los Angeles, CA 90028, United States

Vietnam Office: Lot Q.06~12A, Street 18, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Viet Nam

Email: contact@banrooo.com

Phone: +‪1 (310) 864-0728

Contact Form: Click here

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.